01 / A.I
02 / SCORING
03 / VOLUME
Using the latest machine learning techniques we build advanced AI models, that we use to leverage and choose the right contact channels for your website visitors.
We offer a fully automated solution that uses advanced AI based scoring for each unique visitor. We combine all available Information about the visitor, with website behaviour to predict and segment the visitors propensity to complete and online purchase.
Now Interact will integrate with your existing channels and availability thresholds. We can promote or suppress the available contact channels across your website. Giving you the ability to service each customer in the best available channel, whilst maximising your offline resources.