Now Interact offers an easy to use solution that provides insight we've never seen before. This enables us to make choices around how we promote our services and products and the next best course of action for our customers.
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Send links or other relevant content back to the caller's browser;
Understand metrics on calls, assisted online orders, conversions, and more
Understand why visitors are on site, their needs, and how best to support them to drive sales, maximize ARPU and improve NPS.
Maximize ROI from aggregator traffic, increase volume and margin from direct traffic through using AI to understand visitor intent in real-time.
Only engage with visitors that need support, minimize unwanted interactions, reduce cost-to-serve and improve CX.
Reduce customer churn and online sales abandonment by personalizing the customer journey through predictive intelligence.
Harness the power of real-time analytics to increase sales and cross-sell conversion, delivering the personalized support experience your visitors expect.
Deliver an effortless cross-channel user experience that improves brand loyalty, increases cart value, and drives digital transformation.
