A more intelligent customer experience

Boost sales and increase customer satisfaction with Artificial Intelligence

Support the right visitors; capture every sales opportunity

Predictive technology that provides valuable insights and optimized contact channels at every stage of the online journey.

Increase Conversion Rates

Keep visitors engaged with predictive intelligence that anticipates online visitor behavior.

Reduce Support Costs

Manage contact center capacity by providing personalized support solutions at every stage of the sales process.

Boost Sales

Reduce customer abandonment by engaging online visitors with personalized support and offers.

Build Brand Loyalty

Establish genuine customer relationships with valuable insights about the customer experience.

Upgrade your customer experience with Artificial Intelligence

Take control of your customer journey with Omnichannel Insights

Optimize contact channels for online visitors at every stage of the sales process

AgentView Customer Support

Uncover valuable insights about the user's real-time online behavior during support interactions.

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Track the user's online activity when connected, providing real-time understanding of behavior
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Send links or other relevant content back to the caller's browser; cobrowse if needed

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Understand metrics on calls, assisted online orders, conversions, and more

Experts in

Telecoms

Understand why visitors are on site, their needs, and how best to support them to drive sales, maximize ARPU and improve NPS.

 

Insurance

Maximize ROI from aggregator traffic, increase volume and margin from direct traffic through using AI to understand visitor intent in real-time.

Customer Experience

Only engage with visitors that need support, minimize unwanted interactions, reduce cost-to-serve and improve CX.

Energy & Utilities

Reduce customer churn and online sales abandonment by personalizing the customer journey through predictive intelligence.

Travel

Harness the power of real-time analytics to increase sales and cross-sell conversion, delivering the personalized support experience your visitors expect.

Retail

Deliver an effortless cross-channel user experience that improves brand loyalty, increases cart value, and drives digital transformation.

Now Interact offers an easy to use solution that provides insight we've never seen before. This enables us to make choices around how we promote our services and products and the next best course of action for our customers.

Tim Paterson Digital & Ecommerce Manager, 1st Central

Ready to optimize your customer experience?

Increase your conversion rates and boost your sales with an innovative customer support solution that anticipates your customer needs.

BOOK A DEMO