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A more intelligent customer experience

Boost sales and increase customer satisfaction with Artificial Intelligence

Support the right visitors; capture every sales opportunity

Predictive technology that provides valuable insights and optimized contact channels at every stage of the online journey.

Increase Conversion Rates

Keep visitors engaged with predictive intelligence that anticipates online visitor behavior.

Reduce Support Costs

Manage contact centre capacity by providing personalised support solutions at every stage of the customer journey. Use our machine learning platform to educate customer on the benefits of self service.

Boost Sales

Reduce customer abandonment by engaging online visitors with personalized support and offers.

Build Brand Loyalty

Establish genuine customer relationships with valuable insights about the customer experience.

Upgrade your customer experience with Artificial Intelligence

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Take control of your customer journey with Omnichannel Insights

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Optimize contact channels for online visitors at every stage of the sales process

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AgentView Customer Support

Uncover valuable insights about the user's real-time online behavior during support interactions.
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Track the user's online activity when connected, providing real-time understanding of behavior
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Send links or other relevant content back to the caller's browser; cobrowse if needed

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Understand metrics on calls, assisted online orders, conversions, and more

Now Interact offers an easy to use solution that provides insight we've never seen before. This enables us to make choices around how we promote our services and products and the next best course of action for our customers.

Tim Paterson Digital & Ecommerce Manager, 1st Central

Ready to optimize your customer experience?

Increase your conversion rates and boost your sales with an innovative customer support solution that anticipates your customer needs.

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