Black Friday isn't just a shopping event—it's a window into consumer behaviour that extends beyond the sales periods. Our latest report examines data from the Telecom sector during Black Friday, offering valuable insights for navigating this dynamic landscape.
The significant increase in website traffic during Black Friday underscores the importance of catering to the needs of both mobile and desktop users. This surge in activity emphasises the necessity of providing seamless online experiences and responsive customer support channels.
At Now Interact, we understand the importance of offering assistance across various channels throughout the customer journey. That's why we've made this analysis—to provide actionable insights that empower businesses to refine their strategies and better serve their customers.
Ready to uncover key trends and strategies for success in the telecom sector during Black Friday and beyond?
Dive into the report (here) and gain a deeper understanding of this dynamic landscape.
Written by Emilija Gabnyte
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