Competition between contact channel technology providers is fierce. The promises about being able to improve the customer experience and build sales, although mostly substantiated, can get lost in a sea of technical jargon and complex customer journeys. With so many tools, and so many promises, creating the suite that’s perfect for your business can be a confusing process.
Our technology works differently to the other tools or trackers that you may have already invested in. It’s different because it doesn’t form its own isolated bubble on your site. It also doesn’t replace any existing contact centre platforms, personalisation or engagement technologies. Our technology enhances your existing contact channel strategy to give you the best chance of success.
Below we have simplified our approach to getting started with our marketing leading A.I optimisation platform.
At Now Interact we are tool agnostic...the tool doesn't matter to us, the objective does!