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Skellefteå Kraft, one of Sweden’s largest energy companies, is known for its commitment to renewable energy and continuous innovation. As part of their ongoing digital transformation, the company wanted to explore how a more personalised online experience could better engage customers and increase contract sign-ups.  The Challenge Skellefteå Kraft, like many leading utilities, faced a familiar challenge, how to translate strong brand trust into online conversions. Traditional

Over the past six months, we’ve taken a bold step forward in that mission. We’re proud to introduce the Now Interact Smart Widget, a next-generation digital contact option that redefines how users engage with assistance online.

When customers visit a travel site, they’re often dreaming about their next getaway, comparing destinations, checking prices, and waiting for the perfect deal. But even with great offers, it’s easy for potential travellers to hesitate or leave without booking. That’s exactly the challenge Ticket.dk , one of Denmark’s leading online travel agencies, wanted to solve. Turning Browsers into Bookers By partnering with Now Interact, Ticket.dk set out to create a smoother, smarter,

Smart brands are starting to realise that it’s not about offering more, it’s about offering smarter.

Now Interact is excited to welcome Linus Kågström as our new Digital Impact Lead.

Stop guessing, start A/B testing.

AI never sleeps, and neither do your promotions.

Enhancing sales profitability through AI-driven discount allocation is a game-changer in the dynamic landscape of advertising and marketing.

At the Crossroads of Sales and Automation "Human Touch in Sales, The Irreplaceable Value in a Bot-Filled World" – as technology continues...

Black Friday isn't just a shopping event—it's a window into consumer behaviour that extends beyond the sales periods. Our latest report...

Now Interact are a market leader in machine learning, and real-time customer journey optimisation. They have partnered with Virgin Media...

Today, we have the pleasure of interviewing our newest team member, Emilija Gabnyte. Emilija joined our company a few weeks ago and has alre

How can the Telecoms sector overcome Silo Syndrome and starting increasing sales again?

Personalisation will continue to be an increasingly important trend in the future. Personalisation makes the user experience more...

Find out how Now Interact helped O2 solve their key objective - to offer customers contact options in an intelligent way, whilst...

Whisbi has partnered with Now Interact to power their new visitor Intelligence add-on "Whisbi Boost".

Competition between contact channel technology providers is fierce. The promises about being able to improve the customer experience and...

Does your organisation suffer from Silo Syndrome? You aren’t alone. Many large organisations with a significant number of customers are...

Utilita strives to uphold a fair price, offer an easy-to-understand product and provide complete transparency with their service...

We like Artificial Intelligence. It’s the fuel that fires our engine; the reason why we’ve successfully helped some of the biggest names...